This Privacy Policy explains how WildWin collects, uses and protects personal information when you create an account, place wagers or use our website and services. We take your privacy seriously and set out below what data we gather, why we need it, how it is stored and the choices you have about your information.
We collect information that is necessary to provide and improve our services, to comply with legal obligations, and to keep accounts secure. This includes personal data, technical data and transactional data as described in the sections below.
Personal data may include your name, date of birth, residential address, email address, telephone number and identity documents submitted for verification. We also record account credentials and any communication you send to our support team.
Technical data covers information about the devices and browsers you use, IP addresses, device identifiers, operating system, browser version and anonymised usage statistics. We use this data for security, fraud prevention and to improve site performance.
Transactional data includes deposits, withdrawals, transaction history, bet and play activity, account balances and any payment method details you provide. We retain records of transactions to meet regulatory, accounting and dispute-resolution needs.
We use personal and technical data to create and manage accounts, process payments, carry out verification checks, prevent fraud and comply with legal obligations. Transactional and activity data are used for record keeping, responsible gambling checks, and to maintain accurate account history.
We implement appropriate organisational and technical measures to protect your information against unauthorised access, loss or misuse. Access to personal data is restricted to staff and service providers who need it to perform their roles. Data is stored securely and retained only as necessary.
We and our partners use cookies and similar technologies to remember preferences, support login sessions, measure site performance and deliver functionality. You can control cookie settings through your browser and opt out of certain tracking where provided.
You have rights concerning your personal information, including the right to access, correct or delete data where applicable, and to object to or restrict processing in certain circumstances. You may also have the right to data portability and to withdraw consent where processing is based on consent.
To access, correct or request deletion of your personal data, contact our support team. We will respond to verified requests and may need to retain certain records where required by law or to resolve disputes. Requests will be handled in line with applicable data‑protection requirements.
We share information with payment processors, identity‑verification and fraud‑prevention partners, regulatory bodies and other service providers where necessary for account operation, compliance or legal reasons. We require these third parties to protect personal data and use it only for permitted purposes. References to the operator may also appear under the alternative name Wild Win in some contractual or service documents.
We may update this policy from time to time. Material changes will be communicated by posting a revised version on the site and, where appropriate, by notifying account holders. Please review this page periodically for the latest information on how we handle personal data.
